FAQs

It is a simple, professional single-page website designed to showcase your business. It can include a header image with your business name or title, an “About You” section, a gallery of your work, a booking calendar, your contact details, your location on Google Maps, and a link to your Facebook page.

Yes, all our packages include a custom website address. Subject to availability, we can register you a .com, .org, .co.uk or .org.uk domain. Other domain endings can be registered, but as the costs can vary there may be a small extra cost to your yearly fee.

Hosting is renting a space on a server to store your website files so they can be viewed online at all times. All websites need to be stored on a server. Hosting is included as part of your website's care fee (yearly).

If you have an existing web address and/or email address you can use them with your new website. We'll build your new site on a temporary address. When you are ready to go live we will make the updates needed to point your existing addresses to the new site.

You can view our portfolio of recently designed websites here.

We don't use design templates. If you choose to build a website with us, you will be provided with a bespoke design based on your colour theme.

Yes, all our packages include a custom email address.

Once we have received your package payment and you have provided us with all the details regarding your business, it normally takes around 5–6 working days for us to design and build your website. Please provide as much detail as possible as soon as possible.

We understand the importance of keeping your website up to date with the latest information. Simply send us the information you want to update through our customer care email, and we will take care of it for you.

Yes. You don't have to do anything. We will take care of your website for you.

Yes. If your business has a physical location, we can add Google Maps to your website so customers can easily find your business and get directions.

Yes. We can create clear service sections or lists and include your pricing information, hourly rates or other details that you want potential customers to see.

No, there's no ongoing contract. You are able to cancel website care at any time. We just ask that you give us 7 days' notice before your next invoice is due. This is so we can make sure your website care isn't renewed for next year.

Yes, you can cancel at any point in the process. But payment is not refundable.

Yes. We can provide ongoing website support and maintenance, including WordPress updates and content changes. This is included in website care.

Your website can be expanded as your business grows. If you need a new feature later, we can discuss your requirements and add suitable functionality where technically possible. Additional features would cost extra.

We'd be sad to see you go, but if you'd like to close your account you'll first need to contact us to let us know. You can contact us by email at hello@frontlinewebdevelopers.com or speak to us on WhatsApp.

All that we ask is for you to provide 7 days’ notice prior to the date that your next yearly fee is due. We will then ask you to specify a closure date and your account will close on that date.

Should you ever need the website in the future, it is normally possible to return. We can reactivate your account.